Domestic Shipping Policy
Shipment processing time
All orders are processed within 7 business days.
Shipments and deliveries occur on weekends and holidays, unless the post office is closed. If we are experiencing a high volume of orders, shipments may be delayed. We will let you know about any expected changes to your order by email or phone.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
|Shipment method||Estimated delivery time||Shipment cost|
|USPS Priority Mail Flat Rate Large Box||1-3 business days||19.30|
|USPS Priority MailFlat Rate Padded Envelope||1-3 business days||$8.00|
|USPS First Class MailPackage/Thick Envelope||2-8 business days||$3.01-$3.49|
Shipment confirmation and order tracking
You will receive a shipment confirmation and tracking number by email, if provided, when your package ships.
Customs, duties, and taxes
Soul Crafted Soap LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc).
Soul Crafted Soap LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
International Shipping Policy
Products ship domestically and internationally.
All sales are final, no returns, except for spoiled/damaged goods. If you encounter any issues with your order, please contact us. The customer is responsible for the cost of shipping a return. Return processing time may vary based on payment method used, customers can expect to see a full refund within 2-4 weeks.
For more information, email firstname.lastname@example.org